I received an email from my services equivalent of police internal affairs. That’s generally not a good thing, usually it’s a complaint of some sort. This, however was a pleasant surprise. A patient had written thank you notes to the four of our who responded to her call for assistance back in mid December. She included small gifts for each of us with the notes. Just a token of her appreciation for fast response, compassion, and good treatment.

To me, this was just one of thousands of calls I’ve done over the years, but to her it was a life changing (and possibly life saving) major event. Human nature being what it is, it’s rare that we receive something like this. People tend to complain far more easily than they compliment.

It’s nice to have a reminder that some people do appreciate what we do.